Frequently Asked Questions


Does Vital Mind accept Medicare or insurance payments?

Unfortunately, insurance does not value precision medicine. Our providers have opted out of Medicare, and we are not a contracted provider with any insurance plan. This means we are not allowed to accept payment from Medicare, and the costs for our services cannot be submitted to Medicare for reimbursement.

What is included in your programs?

Our programs are all-inclusive. That means they include everything you need to make big changes in your health, including practitioner visits, a personalized care plan, 1-on-1 health coaching, functional labs, monitoring devices like continuous glucose monitors when appropriate, and even supplements.

How do I manage appointments with Vital Mind?

As a telemedicine practice, all of our consultations happen in the comfort of your own home, over a secure website. Or, those in the triangle area may choose to receive home visits. All appointments will be scheduled through our secure patient portal.

How do I get started?

Book a complimentary DISCOVERY CALL when we can discuss your story and how we can help. Following that call, we can set up a time for your initial visit.

How do I prepare for my visits?

Please watch the video that we send to your email when you schedule your Discovery Call. We ask that, at the time of the call, you connect from a comfortable, distraction free location and set aside a full 15 min for our conversation to take place. Remember, this is our chance to get to know you and what you would like our help with.